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QueueFast for Government Services
Modernize citizen reception in your public service
Queues in government offices are often a source of frustration for citizens. QueueFast digitalizes reception and directs users to the right counter.
What research shows
73%
of customers abandon after 5 min of waiting
Source: Wavetec, FasterLines
70%
prefer virtual queues over physical waiting
Source: Waitwhile Survey 2024
-35%
perceived wait time with real-time info
Source: FasterLines Research
Why choose QueueFast?
Citizens notified when it's their turn
Multi-counter and multi-service management
Automatic routing to the right service
Accessibility for all (QR code + SMS)
Statistics to optimize staffing
Reduced tensions in waiting rooms
Use cases
City hall and municipal services
Prefecture and sub-prefecture
Social services offices
Tax services